MEWANT offers a 30-day return policy and a 1-year quality guarantee for all items. You can find the terms and conditions on this page.

When you return an item, you will be offered different options depending on the condition of the item, when you return it and the type of order.

You can return items purchased from Mewant provided that the applicable return policy is met. When you return an item, you will be offered different return options depending on the seller, item and reason for return.

A replacement order will be created with the same shipping speed as the original item. You must return the original item by the "Return Date" provided to you at the time the return is created to avoid being charged for keeping both the original and replacement items.

Return costs
In certain cases, your return is free of charge. If your return is not free of charge, a flat rate for the return will be deducted from your refund

Return address: Lew Hofmann, Siemensstrasse 8, Bonn, 53121 DE. After shipment please give us tracking no.:XXXX.

Refunds
When you return an item, you will be offered different options depending on the condition of the item, when you return it and the type of order.

If approved, the refund will be credited to your original payment method within 5 business days. Please note that processing times may vary with your bank or credit card company. 

Replace a damaged, faulty or defective item